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Privacy Policy

Last Updated: February 7, 2026

At Medusa Cleaning Services (operated by 3 Forwarding Inc.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you: • Fill out contact forms on our website • Book cleaning services online • Subscribe to our newsletter • Communicate with us via phone, email, or social media The types of information we may collect include: • Name and contact information (email address, phone number, physical address) • Service preferences and scheduling information • Payment information (processed securely through Stripe) • Property details necessary for providing cleaning services • Communication records and feedback

2. How We Use Your Information

We use the information we collect to: • Provide, operate, and maintain our cleaning services • Process transactions and send related information • Send you service confirmations, reminders, and updates • Respond to your comments, questions, and customer service requests • Send promotional communications (you may opt out at any time) • Improve our website and services • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With service providers who assist in our operations (payment processors, scheduling software) • To comply with legal obligations or respond to lawful requests • To protect our rights, privacy, safety, or property • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to: • Remember your preferences and settings • Analyze website traffic and usage patterns (via Google Analytics) • Improve our website and services You can control cookie settings through your browser preferences.

6. Third-Party Links

Our website may contain links to third-party websites (such as Facebook, Instagram, or Microsoft Bookings). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including: • The right to access your personal data • The right to request correction of inaccurate data • The right to request deletion of your data • The right to opt out of marketing communications To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Medusa Cleaning Services

3 Forwarding Inc. DBA Medusa Cleaning Services

[email protected]

(956) 608-1216

21915 US Hwy 281 N, San Antonio, TX 78258